How to log in if you've forgotten your password or username

For security purposes, we don’t have access to your password. However, you can go to the home page (, click the “Sign In” button at the top-right and in the subsequent screen, click the “Don’t remember your password?” link.           

You’ll then need to enter your email address (which needs to be the same email address used to register with Ripple Street). We’ll immediately email you a link to create a new password. Once you’ve received the email from us, simply click the link in the email and you’ll have the opportunity to reset your password. You’ll then be able sign into your Ripple Street account.

Also note that at any time you’re signed in, you can also update your password by clicking “Settings” in the top-level navigation (the blue band), then editing your password in that top box.

Better yet, want to have one less password to remember? Sign into Ripple Street using Facebook, Twitter or Google and make signing in even easier!