What do I do if I have Party Pack or Chat Pack Issues?
Be sure to check the Event FAQ for the timing of delivery. If the expected delivery date has past, please send us a note at shippingquestions@ripplestreet.com. Be sure to include the following account information in your inquiry:
Name, Email address, and the mailing address
Check out this video tutorial to help find where the event FAQs are located: https://help.ripplestreet.com/article/827-where-are-the-event-faqs-located